Frequently Asked Questions

Everything you need to know about shopping with Ninni Co.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a claim.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Do you ship internationally?

Yes, Ninni Co. ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your garments ethically sourced?

Sustainability and ethics are at our core. We partner exclusively with fair-trade certified factories that prioritize safe working conditions and eco-friendly materials.