Returns & Exchanges

At Ninni Co., we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange your item for a different size.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items with all original tags attached and include the packing slip provided in your confirmation email.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, we will process your refund or ship your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing